Host: Veroni van Es – ZonMw (The Netherlands)

09:00 Opening of conference platform

10:00 Start of conference

Welcome addresses

Prof. Dr. Volker Wulf – University of Siegen / Vice-rector for regional affairs and digitalization

Prof. Dr. Sabine Meier – University of Siegen / Center for Planning Evaluation of Social Services

Karl-Josef Laumann – Minister for Labor, Health and Social Affairs of the State of North Rhine-Westphalia (Written address)

Martijn da Costa – ZonMw/EURECO

Alice Schippers – Vice President Europe of the International Association for the Scientific Study of Intellectual and Developmental Disabilities (IASSIDD)

"Tackling the digital divide" – Speech art contribution – Jessy James LaFleur

10:30 Keynote (1): Social services in digital transformation. Perspectives for service organizations and service delivery in local disability, mental health, and long-term care fields – Prof. Dr. Johannes Schädler (University of Siegen, Germany)

Discussant A (Service providers): Franz Wolfmayr – Former President of EASPD (Austria)

Discussant B (Academic research): Dr. Yannick Lucas – University of Le Mans/mutualité francaise (France)

11:10 Discussion of keynote messages in small breakout sessions

11.30 Coffee break

11.45 Keynote (2): Digitalization of social services in regions beyond metropoles. Experiences from Finland – Harri Jokintara (Ministry for Social Affairs of Finland, Finland)

12:15 Moderated Discussion of key-note messages in panel

Discussant A (Service organization position): Dr. Heiko Ullrich (Director of mental health unit/District hospital Siegen, Germany)

Discussant B (Academic research position): Prof. Dr. Christoph Strünck (University of Siegen, Germany)

Discussant C (User organization position): Eva Konieczny (EUTB Olpe, Germany)

Discussant D (Region position): David Bohlen (Südwestfalen-Agentur, Germany)

12:30 Lunch break

13:30 Forum Session 01: Digital sovereignty – How to enable persons with disabilities and long-term care needs to access and use digital technologies?

Workshop 01-A: Developing digitally enhanced support arrangements

Moderation / Introduction: Frank Liekmeier (University of Siegen, Germany)

Presentation 1: The 'Seven steps model'. Needs assessment and assistive technology for people with intellectual disabilities – Prof. Dr. Klaus Miesenberger (University of Linz, Austria)

Presentation 2: Multidisciplinary assessment of needs and assistive technology centres for people with severe and multiple disabilities in Emilia Romagna, the AIAS-concept from Bologna – Dr. Lorenzo Desideri (AIAS Bologna onlus/Regional Centre for Assistive Technology of Emilia Romagna, Italy)

Presentation 3: Assistive technologies in the context of disability compensation and need for care from a socio-medical point of view – Dr. Annemarie Albert; Thomas Kettwig (Medical Service Westphalia-Lippe, Germany)

Presentation 4: Developing digital skills and assistive care arrangements with elderly persons with long-term care needs. Experiences with ‘living labs’ – Dr. David Unbehaun (University of Siegen, Germany)

Workshop 01-B: ‘Know how’ and ‘know why’ – Concepts and experiences of online-based counselling and support

Moderation / Introduction: Tanja Ertl (University of Siegen, Germany)

Presentation 1: Strengths, threads, and perspectives of remote therapy for persons with mental health problems – Dr. Hanna Zeavin (University of Berkeley, United States of America)

Presentation 2: Criteria and standards for professional online-based counselling and support – Stefan Kühne (Karl Landsteiner University of Health Sciences, Austria)

Presentation 3: Online-based counselling of persons with disabilities – Experiences and challenges from independent peer counselling agencies (EUTB) in South-Westfalia – Jan-Frederik Fröhlich (EUTB Siegen-Wittgenstein, Germany); Eva Koniecny (EUTB Olpe, Germany)

Presentation 4: Contracting and funding online. Interventions of supported living services – Frank Liekmeier (University of Siegen)

Workshop 01-C: Enhancing digital skills and use of assistive technology to users ‘distant to technology’

Moderation / Introduction: Prof. Dr. Brigitte Boon (Tilburg University)

Presentation 1: Enhancing the digital skills and competences of digitally excluded groups. Presentation of ENTELIS+ training materials – Ilaria Valoti (AIAS Bologna/ENTELIS+, Italy)

Presentation 2: Digital training and empowerment of persons with intellectual disabilities – Ulrike Lauss; Rene Morwind (KI-I Empowerment Center, Austria)

Presentation 3: PIKSL laboratories and other PIKSL activities for digital participation of persons with disabilities – Inge Gebert; Heiko Schwarz (In der Gemeinde leben Düsseldorf, Germany)

Workshop 01-D: Using digital potentials for improving social service systems in Ghana

Moderation / Introduction: Dr. Kwabena Frimpong-Manso (University of Ghana, Ghana)

Presentation 1: Facilitating social services and communication of vulnerable people and local governments in rural Ghanaian districts. Content and objective of the project FACIL-ICT Ghana – Dr. Paul Anderson (University of Siegen, Germany)

Presentation 2: Teaching ICT-techniques to people "distant from technology" in rural Ghana – Sandra Juliet Ahiataku (Kumasi Hive, Ghana)

Presentation 3: Remote learning experiences of hearing and visually impaired students in higher education. Evidence from Ghana and Liberia – Esmerlinda Korkor Ofoe (University of Ghana, Ghana)

Presentation 4: Digitalization. Ensuring the full inclusion of learners with disability in the e-learning space in building back better – Dr. Efua Esaaba Mantey Agyire-Tettey; Alex Bankole (University of Ghana, Ghana)

15:00 Coffee break

15:15 Keynote (3): Digital Gatekeepers & Caring Communities – How to enhance ‘caring communities’ by digital technologies and what technologies are needed to support local participation and inclusion? – Prof. Dr. Claudia Müller (University of Siegen, Germany)

15:45 Moderated Discussion of key-note messages in panel

16:00 Forum Session 02: Digital gatekeepers and caring communities

Workshop 02-A: ‘How and why’ – Designing digitalized caring communities as intergenerational models of care

Moderation / Introduction: Dr. Yuanyuan Yin (University of Southampton, United Kingdom)

Presentation 1: Supporting the nursing home as a caring community with digital tools – Marije Blok (Leyden Academy, The Netherlands)

Presentation 2: Digitalization and caring communities – Dr. Yuanyuan Yin (University of Southampton, United Kingdom)

Presentation 3: Involving older adults in the development of digital (caring) communities – Kira Oberschmidt; Dr. Christiane Grünlohn (Roessingh Research and Development, The Netherlands)

Presentation 4: The digital divide in mobile and smart home technology is leaving older people behind: Is it time for ECDL2.0? – Dr. Damon Berry (TU Dublin, Ireland)

Workshop 02-B: ‘Networking’ – Collaboration of citizens and professional service providers to promote

Moderation / Introduction: Prof. Dr. Elles Bulder (University of Applied Sciences Groningen, The Netherlands); Prof. Dr. Sabine Meier (University of Siegen, Germany)

Presentation 1: Caring communities in rural areas of the Northern Netherlands and Northwestern Germany – Prof. Dr. Elles Bulder (University of Applied Sciences Groningen, The Netherlands); Prof. Dr. Silja Samerski (University of Applied Sciences Emden-Leer, Germany)

Presentation 2: Training digital skills of older adults by using the age-friendly environments concept. Effects and results from an experiment with 24 older adults in The Hague and Gouda – Willeke van Staalduinen (AFEdemy: age-friendly environments academy, The Netherlands)

Presentation 3: Schwamendingen digital – a pragmatic approach to build a caring community for digital inclusion – Dr. Heidi Kaspar (Bern University of Applied Sciences, Switzerland); Peter Traufer (Citizen and Digital Trainer, Switzerland); Dr. Katharina Pelzelmayer (Kalaidos University of Applied Sciences, Switzerland)

Workshop 02-C: 'Municipalities' – Supporting and embedding digitalization of caring communities to ensure sustainable practices of care

Moderation / Introduction: Robert Jabroer (ZonMw, The Netherlands)

Presentation 1: e-health. Care for people with a disability – Trees Flapper (ZorgThuis Noorderpoort, The Netherlands)

Presentation 2: Participatory development of digital tools and exchange formats in (network-based) caring community
approaches. Examples of implementation from the Harz district (Saxony-Anhalt, Germany) in the areas
of elderly, migrant and refugee inclusion – Prof. Dr. Birgit Apfelbaum; Stefan Optiz; Robin Radom (Harz University of Applied Sciences, Germany)

Presentation 3: Municipalities – Supporting and embedding digitalization of caring communities to ensure sustainable practices of care – Kai Schnackenberg (Social Welfare Authority of the Free and Hanseatic City of Hamburg, Department of Health Economics and International Affairs, Germany)

Workshop 02-D: ‘Participatory research” – Participatory citizen science in qualitative social research on digital participation in caring communities

Moderation / Introduction: Prof. Dr. Alice Schippers (IASSIDD)

Presentation 1: Anne4Care and older migrants. Our experiences in co-creation of e-health – Prof. Dr. Jan S. Jukema (Saxon University of Applied Sciences, The Netherlands); Annemarie Johannes (Virtask, The Netherlands)

Presentation 2: Co-research and design of the ‘Caring Community Obfelden - Challenges and opportunities of citizen science in a hybrid setting’ – Prof. Dr. Claudia Müller; Tanja Ertl (University of Siegen, Germany); Erich Kohler; Andrea Ruhl (Obfelden, Switzerland)

Presentation 3: My Digital Life - Fionn and Jonathan Angus (Fionnathan Productions, Ireland)

Presentation 4: Stanford’s Our Voice Discovery Tool and urban neighbourhood renewal - Hiska Ubels (Hanze University of Applied Sciences Groningen, The Netherlands)

17:30 End of day 1 program

Host: Prof. Dr. Albrecht Rohrmann - University of Siegen (Germany)

"Tunes from Ireland" – Musical contribution – Fionn und Jonathan Angus

09:00 Keynote (4): Digital competences in social services and service delivery. How to develop and strengthen competences in social services with regard to digital service delivery and technology for vulnerable groups? – Prof. Malcom Fisk (De Montfort University, United Kingdom)

09:30 Discussion of keynote messages in small breakout sessions

09:45 Forum Session 03: Digital competences in social services and service delivery

Workshop 03-A: ‘Developing organizations successfully’ – Success factors and challenges for digital transformation and management in social services

Moderation/Introduction: Renaud Scheuer (EASPD)

Presentation 1: PSONI organization in the process of digital transformation. An example from Poland – Jarek Marciszewski (PSONI koło w Gdańsku, Poland)

Presentation 2: The KVPS service organization in the process of digital transformation – an example from Finland – Petra Rantamäki (KVPS, Finland)

Presentation 3: The AWO organization in Siegen in the process of digital transformation. An example from Germany – Jörg Kettner (AWO Siegener Werkstätten, Germany)

Workshop 03-B: ‘Learning’ – Staff qualification and training needs for digitalized enhanced service provision

Moderation / Introduction: Dr. Martin F. Reichstein (University of Siegen, Germany)

Presentation 1: An overview on digital skills for professionals who support persons with disabilities and mental health problems. Results from DDSkills project – Panagiotis Korfoxyliotis (DDSkills / Ergastiri, Greece)

Presentation 2: A manual for in-service training on person-centred technology – Silvia Muñoz (Confederación Plena inclusión España, Spain)

Presentation 3: HABEN TEILEN - A digital tool for people with ID. Re-enforcing motion competences and self-effectiveness – Prof. Dr. Ute Kahle (SRH Berlin/Dresden School of Management, Germany)

Workshop 03-C: Robots in care and support. Experiences and perspectives from a European Japanese research project

Moderation / Introduction: Dr. Rainer Wieching (University of Siegen, Germany); Toshimi Ogawa (Tohoku University, Japan)

Presentation 1: Insights from social robotic research in a geriatric ward in a hospital in Paris – Etienne Berger (APHP, France)

Presentation 2: Current and future use of robotic devices in care homes and hospitals in Japan – Eiko Takano (NCGG, Japan)

Presentation 3: Results from a comparative robot study in care homes in Germany and Japan – Felix Carros (University of Siegen, Germany)

Presentation 4: Exploring android robot acceptance in different care settings – Yoshio Matsumoto (AIST, Japan)

Presentation 5: That's Something for Children. An Ethnographic Study of Attitudes and Practices of Care Attendants and Nursing Home Residents Towards Robotic Pets – Richard Paluch (University of Siegen, Germany)

Discussion with all speakers and the audience

11:15 Coffee break

11:30 Keynote (5): Inclusive digitalisation and development of care and health infrastructure in regions beyond metropoles. A European perspective on potentials of regional collaboration – Irina Kalderon Libal (European Commission, DG CNECT, DDG1 - eHealth, Well being and Ageing)

12:00 Moderated discussion of keynote messages in panel

12:30 Lunch break

13.30 Forum session 4 - Regional presentations from different European countries

In this session, it will be presented how European regions try to achieve and strengthen a ‘digital infrastructure for all’ through approaches of regional development in collaboration with municipalities, civil society organizations, social service providers, social administration, business, politics, and universities.

Workshop 04: Regional situations in a European perspective (F / FIN / NL / D)

Department d’Aube (France): Prof. Dr. Myriam Lewkowicz (University of Troyes, France)

Tampere (Finland): Harri Jokintara (Ministry for Social Affairs of Finland, Finland); Petra Rantamäki (KVPS, Finland)

Southern Netherlands (The Netherlands): Theo Maas (Alderman of the Municipality of Someren, The Netherlands)

South Westphalia (Germany): Dr. Martin F. Reichstein (University of Siegen, Germany)

14:30 Coffee break

14:45 Panel discussion with representatives from different European region: "How to tackle the digital divide in regions beyond metropoles’ with political decision-makers from the different European regions"

Moderation: Maya Doneva (Secretary General EASPD)

Irina Kalderon Libal (European Commission, DG CNECT, DDG1 - eHealth, Well being and Ageing)

Dr. Yannick Lucas (University of Le Mans/mutualité francaise, Frankreich)

Theo Maas (Alderman of the Municipality of Someren, The Netherlands)

15:30 Conference results and perspectives

Moderation: Prof. Dr. Johannes Schädler (University of Siegen, Germany / EURECO)

16:00 End of conference